Organizational Change Is Exhausting: All Things Product with Teresa and Petra
Over the past year, I’ve been heads down, focused on building my leadership course, From STRONG to Exceptional. And while many of my other projects have been humming along in the background, I haven’t always shared them regularly here on my blog.
Case in point: It’s been about a year since I last highlighted an episode my podcast, of All Things Product. But that all changes today!
In recent months, one of our most popular episodes was “Organizational Change Is Exhausting.” It’s not hard to see why: most organizations are facing some sort of significant change, whether it’s adopting AI, shifting to the product operating model, or making discovery a regular habit. And they often quickly learn that it’s much more work than they anticipated.
Find the show notes, key takeaways, and resources below. And if you haven’t already, I’d encourage you to subscribe on YouTube, Spotify, or Apple.
In this episode, Teresa and I unpack why trying to fix the people and processes around you is almost always wasted energy, and what actually works instead. If you've ever wanted to champion a new way of working inside a resistant organization, this one's for you.
What you’ll learn in this episode:
✅Why individuals can't change their organizations
✅Teresa shares a real email from a designer who wanted help training her PMs—and why she had to say no.
✅The three conditions for change (Petra's framework):
Pain — organizational pain felt by leadership, not just you
Urgency — there has to be a cost to inaction
Awareness — people need to know solutions exist
✅ What "organizational change starts with you" actually means—changing yourself, not everyone else. This applies whether you're talking about discovery habits, AI adoption, or anything else.
✅Surface the pain. Share how you reached your conclusion. Let others draw their own insights. This opens minds—arguing for "the right way" just starts wars.
✅Stuck in a rigid, feature-factory process? You don't have to change quarterly planning to do great discovery. Add customer context. Frame features around outcomes. Layer in the habits without touching the formal process.
✅The ripple effect: Teams that do great work and show it publicly become the ones everyone wants to emulate. That's how influence actually spreads.
Mentioned in this episode:
Teresa's talk: "Everyone Can Do Continuous Discovery—Even You!" – Product at Heart Conference
Teresa's talk: "Show Your Work: How to Justify Your Decisions & Get Stakeholder Buy-In" – Mind the Product
Is Your Organization Ready to Adopt the Product Operating Model? – Teresa and Hope Gurion discuss organizational readiness for change.
Learn more about continuous discovery habits and product discovery frameworks here: Product Discovery Basics: Everything You Need to Know
Petra’s Is your company ready for Product Operating Model Coaching?