Posts in AI Transformation
The AI stories we're not telling

When OpenAI unveiled a new ChatGPT voice interface in 2024, Sam Altman posted one word on X. "her." This simple post earned 21 million views. He wasn't describing a product feature. He was pointing at a 2013 Spike Jonze movie called Her, in which a man falls in love with his AI assistant. Jonze wrote it as a meditation on loneliness, on what happens when technology starts filling the spaces that human relationships leave behind. It was not written as a product spec. And yet here was the CEO of one of the most influential AI companies in the world, pointing at it and saying: This is the direction. This is what we're building toward.

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On helping write the Makers Manifesto

I'm still a massive fan of the Agile Manifesto. A small, sharp document that shaped how our whole industry works. So when Faith Forster reached out and asked if I wanted to help create a manifesto for AI product working principles, my honest first reaction was hesitation. The Agile Manifesto set such a high bar. Was this even the right moment, with the field still in so much flux? Could we get the right people in the room? Would a big, collaborative group land on something meaningful enough to deserve the word "manifesto"?

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